My Process

I design learning solutions that solve real performance problems. Each project starts by identifying what needs to change and ends with clear measures of success.

My process combines structure, practical learning activities, and collaboration to ensure training improves performance — not just delivers information.

Here are the steps I use when I approach a project:

Diagnose the Performance Need

Before designing anything, I ask:

What business problem are we trying to solve?
Is this truly a training issue?
What behaviors need to change?

Align to Clear, Measurable Goals

Once the need is defined I translate it into:

Performance-based objectives
Observable behaviors
Business-aligned success metrics

Design Decision-Based Learning

I prioritize learning based on interactive practice, that includes:

Scenario-based interactions
Branching simulations
Guided decision-making
Feedback-rich assessments

Build with Accessibility in Mind

I implement:

Clear visual hierarchy
Keyboard navigation and focus order
Alt text and captions

Develop, Test, and Refine

I prototype early and iterate based on feedback. I focus on:

SCORM compliance
LMS compatibility
User testing
Iterative improvements

Measure Impact and Reflect

Effective training doesn’t end at launch.

I define:

What success looks like
What metrics should be tracked
How impact will be evaluated

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My Process

I design learning solutions that solve real performance problems. Each project starts by identifying what needs to change and ends with clear measures of success.

My process combines structure, practical learning activities, and collaboration to ensure training improves performance — not just delivers information.

Here are the steps I use when I approach a project:

Diagnose the Performance Need

Before designing anything, I ask:

What business problem are we trying to solve?

Is this truly a training issue?

What behaviors need to change?

Align to Clear, Measurable Goals

Once the need is defined I translate it into:

Performance-based objectives

Observable behaviors

Business-aligned success metrics

Design Decision-Based Learning

I prioritize learning based on interactive practice, that includes:

Scenario-based interactions

Branching simulations

Guided decision-making

Feedback-rich assessments

Build with Accessibility in Mind

I implement:

Clear visual hierarchy

Keyboard navigation and focus order

Alt text and captions

Develop, Test, and Refine

I prototype early and iterate based on feedback. I focus on:

SCORM compliance

LMS compatibility

User testing

Iterative improvements

Measure Impact and Reflect

Effective training doesn’t end at launch.

I define:

What success looks like

What metrics should be tracked

How impact will be evaluated