Fast Feet Shoe Training

Fast Feet is a specialty running shoe retailer seeking to improve the consistency and accuracy of in-store shoe recommendations. While associates had product knowledge, they lacked a structured decision-making process for diagnosing customer needs.

I designed a performance-based, scenario-driven learning solution that equips associates to ask the right questions, interpret runner needs, and confidently recommend appropriate footwear.

This project demonstrates my full instructional design process  from business analysis to interactive course development.

• Scenario-Based Questions 

• ChatGPT Video for user to evaluate runner's pronation.

• Click to Reveal to learn about pronation types.

• Turn-Dial to learn about pronation impact on shoes.

• Tabbed Interaction to learn about types of shoes for terrains.

• Drag-and-drop sole of shoe to the right terrain.

• Randomized runner profiles for user to choose terrain, pronation and gender.

• Search in connected google sheet with java script to return types of shoes based on user selection.

• Scrollable section to compare selected answers to correct answers.

• Storyline 360

• Powerpoint

• Envato

• Java Script

• Google Sheets

• Google Form